Frequently Asked Questions

Pulse Career Solutions is located at:  1540 Central Avenue, Albany, NY 12205

Entrance is located at the back of the building. 

Please confirm your class location before arriving, as some group courses may be held at an employer’s or partnering organization’s location.

Visit our AHA Course Registration page, select your course, and choose an available date.

Submitting a registration reserves a space but does not guarantee that a class will be held if minimum enrollment is not met.

No payment is required when registering online for most American Heart Association classes. Payment is due on the day of class unless advance payment is required because of a prior no-show, private training agreement, or special registration arrangement.

We accept cash, Apple Pay, Cash App, and Venmo. Credit cards are not currently accepted. Please confirm available payment methods before your class.

Courses may include:

• American Heart Association BLS
• CPR and AED
• ACLS renewal
• PALS renewal
• HeartCode blended-learning courses
• Community health and safety workshops
• Private group and workplace training

Course availability may vary.

Yes. Evening appointments and classes are available by appointment.

If you’re scheduled, we’re open and ready for you!

Yes. A minimum of two (2) registered participants is required for a class to be held.

If minimum enrollment is not met, the class may be canceled or rescheduled. Registered participants will be contacted using the information provided during registration.

If we cancel or reschedule a class, you may transfer your registration to another available date. If you prepaid and another date does not work for you, any eligible payment made directly to Pulse Career Solutions may be refunded.

Please contact us at least 24 hours before your class if you need to reschedule. Your registration may be transferred one time to another available class.

Requests received less than 24 hours before class may be considered late cancellations. Additional schedule changes may require a new registration and payment.

Failure to attend without contacting us before the class begins is considered a no-call/no-show.

Repeated no-call/no-shows may result in removal from future class rosters or a requirement to pay in advance before another registration is accepted. Payments associated with a no-call/no-show are nonrefundable and nontransferable.

Payments are generally nonrefundable after a class begins, course materials are issued, an online assignment is activated, or an eCard or certificate is processed.

If you provide at least 24 hours’ notice, an eligible payment may be transferred one time to another available class. Refund requests are reviewed individually and are not guaranteed.

Please arrive approximately 10 minutes before your scheduled class so registration and payment can be completed. Classes begin promptly.

Late participants may not be admitted if required instruction, testing, or skills practice has already started.

Please bring:

• Any required completed pre-course certificate
• Your course workbook or assigned materials, if applicable
• Your payment
• Comfortable clothing suitable for floor-based CPR skills practice

Additional instructions will be provided before your class when applicable.

American Heart Association eCards are issued after all course requirements have been successfully completed and payment has been received. Participants must provide an accurate email address to receive their eCard.

No. Registration guarantees only a space in the class. Participants must successfully complete all required written testing, skills demonstrations, and other course requirements to earn certification.

Pulse Career Solutions primarily offers ACLS and PALS renewal/update courses. Please contact us before registering if you need an initial provider course.

Yes. HeartCode blended-learning options may be available. Participants complete the required online portion before attending an in-person skills session.

Online assignments and electronic course materials are nonrefundable once they have been issued or activated.

Yes. Private and on-site training is available for businesses, healthcare offices, schools, childcare programs, community organizations, and other groups.

Daytime, evening, and weekend scheduling may be available based on instructor availability.

Group and partner rates may be available depending on the number of participants, course type, location, and equipment requirements. Contact Pulse Career Solutions for a customized quote.

Information submitted during registration is used to manage your class, send updates, maintain attendance records, process payment status, and issue eligible certificates or eCards.

When required, information may be shared with a sponsoring employer, certification organization, or service provider involved in course administration. Pulse Career Solutions does not sell or rent customers’ personal information.

Visit www.pulsecareersolutions.com and use the website contact form for questions about registration, scheduling, group training, or upcoming events.